Terms & Conditions

Last updated: 30 June 2026

These Terms & Conditions ("Terms") govern the use of orangemorangebike.info and purchases from OrangeMorange Bike GmbH ("we", "us"). By placing an order or using this website, you agree to these Terms. Austrian consumer protection law (Konsumentenschutzgesetz — KSchG) and the Fernabsatzgesetz (FAGG) apply to consumers in Austria.

1. Seller Information

OrangeMorange Bike GmbH
Grazergasse 12, 8020 Graz, Austria
UID: ATU42917501 | Firmenbuchnummer: FN 471465a
Managing Director: Oliver Morange
Email: kontakt@orangemorangebike.info
Register Court: Handelsgericht Graz

2. Products and Prices

All prices are displayed in EUR and include Austrian VAT (Umsatzsteuer) where applicable. Product descriptions, images and specifications are provided for guidance. Minor variations in colour or dimensions may occur due to production batches.

3. Order Process

Submitting an enquiry via our contact form does not constitute a binding order. A binding contract is formed when we confirm your order by email after agreeing on product, quantity and price. This website does not process online payments — payment details are arranged after order confirmation.

4. Delivery

We deliver within Austria. Standard delivery takes 1–2 business days from order confirmation for orders placed before 14:00. Free delivery for orders over €50. Delivery costs, if any, are communicated before payment.

5. Right of Withdrawal (Consumers)

Under § 11 FAGG, consumers have the right to withdraw from a distance contract within 14 days without giving reasons. The withdrawal period begins on the day you receive the goods.

To exercise your right of withdrawal, send a clear statement to:

OrangeMorange Bike GmbH, Grazergasse 12, 8020 Graz, Austria
Email: kontakt@orangemorangebike.info

You must return goods within 14 days of notifying us. Return shipping costs are borne by you unless we delivered defective or incorrect items. Refunds are processed within 14 days of receiving the returned goods.

6. Warranty and Liability

Statutory warranty rights under the Austrian Konsumentenschutzgesetz apply. Defective products may be repaired, replaced or refunded at your choice within the statutory period. Our liability for slight negligence is excluded except for personal injury or mandatory statutory claims. This does not affect your rights as a consumer.

7. Product Safety

LED lights are not toys — keep out of reach of children under 3 years. Do not look directly into the LED beam. Handlebar bags have a maximum load of 2 kg. Saddle covers are designed for outdoor use only and should be removed when the bicycle is stored indoors to prevent moisture buildup.

8. Intellectual Property

All content on this website — including text, images, logos and product descriptions — is owned by OrangeMorange Bike GmbH or its licensors. Reproduction without written permission is prohibited.

9. Dispute Resolution

The EU Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution proceedings before a Verbraucherschlichtungsstelle, but we endeavour to resolve complaints directly.

10. Governing Law

These Terms are governed by Austrian law. Mandatory consumer protection provisions of your country of residence remain unaffected where applicable. Place of jurisdiction for business customers is Graz, Austria.

11. Contact

Questions about these Terms: kontakt@orangemorangebike.info